Administation Assistant
⚲ Philippines-based | Full-time and Remote
We’re looking for a proactive Admin Assistant to help manage group inboxes, handle client inquiries (especially around insurance premiums), and keep records up-to-date. You’ll collaborate with different teams to ensure smooth processes and assist with ad-hoc tasks as needed.
What you’ll do:
Manage relevant group inboxes and distribute to staff as required.
Manage and communicate with clients regarding insurance premium arears.
Address other customer inquiries and provide assistance.
Accurately update and manage tasks.
Maintain well-organised and up-to-date records.
Foster close collaboration with other relevant departments to ensure a smooth and efficient processes.
Complete other ad-hoc tasks.
What you’ll bring to the table:
Bachelor's degree in Business Administration, Finance, or a related field preferred.
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and relevant software.
Excellent verbal and written communication skills in English; able to interact effectively with clients and stakeholders.
Strong attention to detail and accuracy in data entry and information gathering.
Demonstrated ability to prioritize tasks and manage multiple assignments in a fast-paced environment.
Customer-centric approach, committed to delivering exceptional service and building positive client relationships.
Effective collaboration with cross-functional teams, showing flexibility in a team environment.
Uphold professionalism, confidentiality, and ethical standards when handling sensitive information.
Basic understanding of insurance products is a plus; willingness to learn about the industry is essential.
Proactive mindset, taking ownership of tasks and seeking process improvements to enhance client experience.
Who you are:
A growth mindset & someone who is coachable.
Willing to speak up and give constructive feedback.
Ability to simplify complex personal insurance terms.
Attention to detail.
Organised and efficient with your time..
Great email, time, and task management skills.
Great with technology.
Self-motivated.
You don't take yourself too seriously.
Ready to be a part of something great? Send your application at careers@skye.com.au and join our awesome team!